Service
Business SMS & MMS
Business messaging lets customers text the numbers they already know, and lets you send appointment, service, and account messages.
Request a quoteWhat it is
How Business SMS & MMS works
US carriers require business texting to be registered. Local numbers use 10DLC brand and campaign registration, and toll-free numbers go through toll-free verification.
Messages must go to people who agreed to receive them, and opt-out requests such as STOP must be honored. Carriers can filter or block messages that do not meet these rules.
What it includes
- SMS and MMS on eligible local and toll-free numbers
- Help with 10DLC brand and campaign registration
- Help with toll-free verification
- Opt-out handling requirements explained at setup
- Message usage records for your invoices
- Review of your use case before launch
The exact features, coverage, and rates for your account are set out in your quote and Order.
Getting started
How to get started
- 1Tell us who you message, why, and how they opt in.
- 2We help you prepare your registration.
- 3The registration is submitted for carrier review.
- 4After approval, we enable messaging on your numbers.
Who it suits
Common questions
Questions about Business SMS & MMS
How long does registration take?
Review times are set by outside registries and carriers and can vary, so allow for this in your launch plan.
Are registration fees refundable?
Third-party registration and vetting fees are generally non-refundable once incurred. See the Refund & Cancellation Policy.
Talk to Nexora about your phone service
Tell us your current setup and what you need.