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Service

Cloud PBX & Hosted Voice

A cloud PBX gives your team a business phone system over the internet, so there is no PBX equipment to buy, house, or maintain.

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Desk phoneComputerMobile appVoicemailCloud PBX

What it is

How Cloud PBX & Hosted Voice works

The phone system runs in the cloud and your staff connect through desk phones or software on their computers and mobile devices.

Call routing is set up around how your business takes calls: who answers first, what happens after hours, and where voicemail goes.

What it includes

  • Extensions for each team member
  • Auto-attendant menus for incoming calls
  • Ring groups and call queues
  • Voicemail for each user
  • Business hours and after-hours routing
  • E911 address registration for each user or location

The exact features, coverage, and rates for your account are set out in your quote and Order.

Getting started

How to get started

  1. 1
    Tell us how many users you have and how calls should be answered.
  2. 2
    We send a quote and an Order.
  3. 3
    We set up users, call routing, and E911 addresses.
  4. 4
    Your team tests the system, then your numbers are moved across.

Who it suits

Businesses without an existing phone system
Teams working across offices or from home
Companies retiring an aging on-site PBX

Common questions

Questions about Cloud PBX & Hosted Voice

Does my team need new phones?

Not always. Tell us what you use now and we will confirm whether it is compatible.

What happens during an internet outage?

Calls cannot be placed over the affected connection, and that includes 911. Read the E911 Disclosure.

Talk to Nexora about your phone service

Tell us your current setup and what you need.

Contact us