Pricing
How pricing works
We price by quote because costs depend on your call volume, numbers, and services. Your rates are set out in your Order.
What goes into a quote
What we ask about
- Which services you need
- Number of users, lines, or simultaneous calls
- Approximate monthly minutes and destinations
- How many local and toll-free numbers you need
- Whether you are moving existing numbers
What an invoice can include
Recurring chargesBilled in advance
Fees for users, trunks, or numbers.
Usage chargesBilled in arrears
Minutes and messages, at the rates in your Order.
One-time chargesWhere they apply
Such as setup or porting fees.
Third-party feesWhere they apply
Such as messaging registration fees.
Taxes and regulatory feesItemized separately
Shown as their own lines where they apply.
See the Terms & Conditions and the Refund & Cancellation Policy for billing terms.
Software projects
How software pricing works
Software is quoted separately from voice and messaging. After we understand your needs, your statement of work sets out the scope, timeline, price, and payment schedule.
Discuss your project